Even though the crate had a small damage from a forklift, everything worked out fine.

This little bike is a ton of fun, and the 196 engine runs just like the old Honda its inspired by. Came with a Crack in the torque converter cover (covered by shipping warranty) but otherwise built without a problem from crate. The only thing I recommend is getting the model with front brakes. This thing breaks 30 mph and just a rear brake isn't really safe enough.

Nice bike

Delivery took a bit longer than normal and didnt get barely any communication from the delivery company. The kart did sustain some damage during shipping, nothing major. Once I adjusted the idle, it was good to go.

My grandchildren love it!

Pretty cool drift cart. Goes fast. The kids are happy. One bolt for the seat belt was missing. Emailed the company . I am hoping to hear back from them, otherwise I am happy with the order. Will use again.

Perfect gift for my grand ladies

I believe I have made a good choice for grandsons first(and probably only)go-kart. We were not able to open crate until Christmas Eve as it was a gift and hiding in plain sight. There was one piece of the roll bar that my son had to fix/adapt that did not fit properly.

Customer service through chats have been helpful, a great resource for complete newbies might be videos such as “how to start(switches, choke, etc)” and/or other simplified basics. We are teaching the 11 year old to care for and have knowledge about the Trailmaster Mid XRS- so linked learnings through website would be great.

A lot of research led me to choose this company and I am glad I did.

Received this atv from gokartsusa. It was packaged really well and was easy to assmble the remaining pieces. The instructions are cague but if you cant figure it out you should take it to a shop anyways. It started right up and is the perfect speed for a younger child especially with the throttle limit screw

Got everything well. Thank!

Nice cart, daughter loves it, need a helmet for sure

Great place excellent service and got parts very quick

I ordered the mid xrs a couple of weeks before my son's birthday. I wasn't sure if it would get to me in time but it came 2 days before hai birthday. I received notifications every step of the way and I am pleased with the product. The seat was ripped and I contacted the company. Within 2 hours I had a reply with a notification of a replacement seat being ordered. Any questions I had on type of gas and oil was answered along with other operating questions. All answered within a day. I am happy I opted for them to do most of the building and the only thing. I had to install was the rollover bars. I am definitely happy with my purchase

The response to my issue was resolved in a timely manner with total resolution

Ordered a trailmaster 4 300ex To be delivered to PA. Order was processed quickly, took a little over a week to hear that it was shipped. I called to check on order twice and got a nice person who explained the whole process on how it had to be shipped. Arrived about 3-4 days.Driver seat was ripped, took pics, filled out the online form and 3 days later had a replacement seat back at my door. Other than very limited communication with shipping had a great experience and the machine runs great. Hauls 4 people around at 30-35. I will say it is very loud! My wife wants me to try and retrofit a second muffler.